Brand Overview
Villento is an online casino that has been in operation since 2006. It is owned by the Tivoli Gaming group of companies, which also manages several other casinos around the world. Despite its long history, Villento remains a relatively small player in the market, but it has managed to build a loyal following over the years.
Registration Process
Signing up for an account at Villento is a straightforward process that can be completed play now in just a few minutes. The registration form asks for basic information such as name, email address, password, and phone number. Additionally, players must choose their preferred currency and provide some personal details to comply with anti-money laundering regulations.
Once the form is submitted, the player’s account will be automatically verified by Villento’s system. In most cases, this process takes only a few minutes to complete. After verification, the player can log in to access the casino lobby and start playing for real money.
Account Features
Villento offers a wide range of features that enhance the gaming experience for its players. For example:
- Multiple account profiles: Players can create up to 5 separate accounts with different names, which allows them to keep their private lives separated from their online activities.
- Customizable lobby: The player’s home screen is fully customizable, allowing them to pin their favorite games and sort the game list by popularity or alphabetically.
- Live betting: Villento offers a range of live casino games that allow players to bet in real-time on sports events and other markets.
Bonuses
Villento offers an extensive selection of bonuses for both new and existing players. These include:
- Welcome package: New players are eligible for up to €1000 in bonus credits, which can be redeemed over their first 4 deposits.
- Loyalty rewards: Existing players earn loyalty points every time they place a bet or play games with real money. These points can be converted into cash at a fixed rate.
Payments and Withdrawals
Villento supports a wide range of payment methods, including Visa, Mastercard, Skrill, Neteller, EcoPayz, Ukash, WebMoney, and Bank Transfer (for large deposits and withdrawals). The minimum deposit amount is €20 for most methods, but can be as low as €10 with some services.
Withdrawal requests are typically processed within 24 hours, although this may vary depending on the method used. Players should note that some withdrawal requests may require additional verification to ensure the player’s identity.
Game Categories
Villento offers a large selection of games across various categories:
- Slots: Over 300 different titles from popular providers such as NetEnt, Microgaming, and BetSoft.
- Table Games: Variants of blackjack, roulette, baccarat, and poker are all available.
- Live Casino: Experience the thrill of playing against other players in real-time.
- Video Poker: A range of classic video poker games with varying payouts.
Software Providers
Villento uses a combination of software from reputable providers to power its casino:
- NetEnt
- Microgaming
- BetSoft
The result is an extensive and high-quality selection of games, along with reliable performance and smooth gameplay.
Mobile Version
Players can access Villento’s mobile version directly through their browser on either iOS or Android devices. This provides full functionality to the site, allowing players to log in, make deposits, play games, and withdraw winnings without needing a dedicated app.
The mobile platform has been optimized for smaller screens and touch-based interfaces, ensuring that navigation remains intuitive even on smaller displays.
Security and License
Villento is fully licensed by the Lotteries and Gaming Authority of Malta (MGA), one of the most trusted regulatory bodies in Europe. The site operates under a valid license number MGA/CRP/258/2006 (Issue 3).
The casino’s payment processing systems are also PCI-compliant, ensuring that all sensitive data is encrypted during transmission.
Customer Support
Villento offers multi-channel support to assist players with their queries or problems:
- Email: support@villentocasino.com
- Live Chat: Instant messaging service available 24/7.
- Telephone: International phone number +356 2665-0060
The support team is typically quick to respond and can assist with most inquiries.
User Experience
In general, the user experience at Villento is very positive. The site’s clean design makes navigation intuitive, while its features are both functional and accessible. Players can easily find what they’re looking for without excessive clicking or scrolling required.
However, some users may appreciate more detailed information about promotions and offers – which are currently buried somewhat beneath the surface of the site.
Performance
Overall performance at Villento is exceptional:
- Load times: Pages load in under 2 seconds.
- Responsiveness: The site adapts well to different screen resolutions and devices.
- Reliability: Users can access games, support, and payment systems without issues or delays.
The combination of high-quality software providers (NetEnt, Microgaming) ensures fast gameplay with minimal lag. Games are also extensively tested for fairness and compliance before being made available on the site.
Overall Analysis
Villento offers a great gaming experience that can be trusted by players worldwide:
- Wide variety of games: Slots to live dealer options.
- Simple registration process.
- Many bonuses – including welcome credits.
- Instant deposits with quick processing times for withdrawals (under 24 hours).
- Multiple payment methods supported.
Its license from the Lotteries and Gaming Authority (MGA) adds extra security to the already-reliable reputation built by Tivoli’s existing casinos. Customer support, although not available in a wider variety of languages than others on offer – still is very efficient, making user interaction trouble-free even with less-than-technical players.
While minor complaints arise from infrequent updates and limited availability of information regarding some specific details of the bonus features (especially at night), these do little to detract from this casino’s overall performance.